Shipping policy

Affa Shipping Policy

Estimated Delivery Time

* The estimated production and delivery timeframe for each outfit will be clearly mentioned on the website or communicated at the time of order confirmation.
* Customers can expect their orders to be delivered within the stated timeframe under normal circumstances.

Working Days Policy

* All production and delivery timelines are calculated based on working days only.
* Weekends, public holidays, and other non-working days are not included in the estimated timeframe unless otherwise specified.

Courier & Shipping Delays

Once an order has been completed and dispatched from AFFA’s facility, the shipment is handed over to a third-party courier or logistics provider.

AFFA shall not be held responsible for delays caused by:

* Airline or flight disruptions.
* Customs clearance procedures.
* Courier company operational delays.
* Transportation or logistics issues beyond AFFA’s control.
* Weather conditions or other external factors affecting shipment movement.

In such situations, AFFA will make reasonable efforts to assist customers by coordinating with the courier company and following up on shipment status. However, delays caused by third-party shipping providers shall not be considered the responsibility of AFFA.

Exceptional Circumstances (Force Majeure)

In rare situations beyond our control, including but not limited to:

* Political unrest or regional tensions.
* Lockdowns or government restrictions.
* Natural disasters.
* Public emergencies.
* Airline suspensions or transportation shutdowns.
* Any unforeseen event affecting production, shipping, or logistics operations.

Production, dispatch, and delivery timelines may be extended accordingly.

Under such circumstances, customers are requested to cooperate and allow additional time for order processing and delivery. AFFA will keep customers informed of any significant delays whenever possible.